Returns & Exchanges

At doki & DOKI, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, we are here to ensure your shopping experience remains effortless.

1

Initiate Your Request

Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all doki & DOKI garment tags and labels are still securely attached.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing